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20Miles vs Channels: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20Miles vs. Channels is based on a specific set of business needs and context. The comparison uses 669 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20Miles and Channels

20Miles, and Channels belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20Miles covers Engagement Management, Communication Management with E-Mail, Workflow Management, Collaboration with Offline, etc.

Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

"20 Meetings, 10 Opportunities, $90K Revenue in 12 weeks " - Michael Z

"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20Miles

Focus area

Software Failure Risk

  • medium

logo Channels

Focus area

Channels is better than 20Miles for

Software Failure Risk

  • medium

About

Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Age

2011

2014

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

31

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications


workflow management



sales document management



relationship management




content management


campaign management


contact list management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more
  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting