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3CLogic vs Influence: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 3CLogic vs. Influence is based on a specific set of business needs and context. The comparison uses 764 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CLogic and Influence

3CLogic, and Influence belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

3CLogic covers Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.

Influence focuses on Helpdesk Management, Conversion Management with Social Media, Social Media Marketing with Social Media, White Labeling, etc.

"I'm an experienced workforce and call routing manager familiar with Genesys, Avaya, and VOIP systems. 3CLogic is very user-friendly and easy to comprehend. I would imagine someone with no experience at all could get a very basic call routing up and ...running within a single day! I've been impressed with the IVR functionality. - For those familiar with IVR's 3CLogic has an interface that allows users to make many of the changes that used to take days in previous platforms, in minutes. The customer service is very good. The technicians are friendly, knowledgeable and willing to help. I would highly recommend taking a look at this product for any size Call Center. " - Richard

"Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful. " - Tom Powell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 3CLogic

Focus area

3CLogic is better than Influence for

Software Failure Risk

  • medium

logo Influence

Focus area

Software Failure Risk

  • medium

About

3CLogic | Cloud Technology for Your Call Center Enterprise

Sales enablement tool to increase conversion rate by using social proof

Financials

SERIES B

NA

Business Need

Total Processes
(we found evidences for)

23

19

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



sales call management


social media management

social media analytics



communication management

sending & publishing communications


workflow management


sales document management


customer case management


engagement management

engaging and following up


conversion management


social media marketing


content publishing


content management

content publishing



motivation management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • social media

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting