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Alfresco RM vs Concord: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alfresco RM vs. Concord is based on a specific set of business needs and context. The comparison uses 4601 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco RM and Concord

Alfresco RM, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform, whereas Concord, CobbleStone Contract Insight, Juro, etc., belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco RM covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

"Zia was instrumental in helping us define how to best leverage Alfresco to meet our document and records management needs. Zia was extremely open to sharing their expertise with our technology team so that we can continue developing our own Alfresco... workflows and content processes. We look forward to working with Zia on future Alfresco projects. " - Karen Stauffer

"By the time anyone is asking them for signature, it’s already been approved by Legal. You can’t get that in a paper contract. " - Amabel Evans

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco RM

Focus area

Software Failure Risk

  • low

logo Concord

Focus area

Software Failure Risk

  • low

About

Records Management | Alfresco

Concord | The Contract Success Platform

Financials

SERIES D

SERIES B

Business Need

Total Processes
(we found evidences for)

40

50

Total Goals
(we found evidences for)

6

14

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


content publishing



helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications


customer case management


social media management

social media analytics


training & onboarding


knowledge management


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic


campaign management


contact list management


products & pricelist management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting