Bloomerang and Kindful, An In-Depth Comparison 2024

Comparison Summary

Bloomerang: Bloomerang is a comprehensive donor management and fundraising software designed for nonprofits. It helps to acquire, retain, and engage donors effectively.

Kindful: Kindful has partnered with Bloomerang to offer nonprofits powerful insights and free resources. Helpful information is provided to support their missions.

Bloomerang and Kindful: Customer Satisfaction Data

Most deployed common Use Cases for Bloomerang and Kindful

How can Bloomerang and Kindful optimize your Engagement Management Workflow?

Bloomerang and Kindful both assist with donor engagement by providing tools for follow-up and communication. Bloomerang focuses on providing real-time information about donor engagement, while Kindful prioritizes automated follow-up tasks. Bloomerang offers a "donor engagement thermometer" to measure engagement levels, while Kindful offers analytics to track constituent engagement. However, both systems have limitations in their integration with other platforms.

"...Attempted to organize and engage fundraising...." Peer review by Kristin G., Non-Profit Organization Management

"...one place to record and demonstrate our engagement with donors, volunteers and clients reporting tool is quite good after some trial and error ability to customize to reflect our organization ability to reflect how we engage with donors, volunteers and client good support team: excellent response time when any of our donors have an issue...." Peer review by Lesley F., Events Services

What Are the key features of Bloomerang and Kindful for Communication Management?

Bloomerang and Kindful both allow users to send mass emails and manage donor communications. Bloomerang provides detailed email tracking, while Kindful centralizes communications and client management. Bloomerang integrates with other platforms, while Kindful has limited email tracking and integration with Gmail. Both tools have limitations in their email management capabilities.

"...Bloomerang has special features that allow us to run reports on certain donor groups and also send out email blasts...." Peer review by Marilee Meriweather Walker, Administrative Assistant, French Broad River Academy

"...It centralizes our communication, client management, and marketing initiatives...." Peer review by Tara Owens, Executive Director, Anam Cara Ministries

How can Bloomerang and Kindful enhance your Helpdesk Management process?

Bloomerang and Kindful both offer helpful support through their help desks. Bloomerang provides live support, including chat, email, and video, while Kindful mainly offers online support. Both platforms offer online resources, such as video tutorials, to help users navigate the software. However, users have reported that Kindful may require more effort to resolve complex issues, often requiring the help desk to find workarounds.

"...Plus, the online video tutorials, as well the help and support page, have allowed me to navigate the things I didn't pick up on right away...." Peer review by David Jackson

"...We like to do an end of year letter every year thanking our supporters for their help, and summarizing what they gave...." Peer review by Kyle M., Research

How does Bloomerang and Kindful facilitate Training & Onboarding?

Bloomerang and Kindful both provide online training materials, but they differ in their onboarding approaches. Bloomerang emphasizes intuitive design and self-exploration, while Kindful focuses on collaboration and real-time access. Bloomerang also offers live training opportunities, while Kindful provides personalized support. However, both tools may benefit from more comprehensive onboarding processes.

"...Many of the videos provided everything I initially needed to get going and could then jump off into the more advanced training modules as we started getting donors, having events, etc...." Peer review by Cynthia B, President & Executive Director

"...Kindful allows all of our development team members to collaborate in real time...." Peer review by Leigh P, Director Of Learning, Education

How can Bloomerang and Kindful enhance your Campaign Management process?

Bloomerang and Kindful both help organizations track campaigns and donor information. Bloomerang allows for tracking of funds, appeals, and campaigns while Kindful focuses on tracking donations by campaign or fund. Bloomerang has features for targeted marketing and event attendance tracking, which are not available in Kindful. Kindful offers a wider range of reporting capabilities compared to Bloomerang. However, Kindful lacks robust event and program management features.

"...The database is used by myself, the executive director, a volunteer, and our program manager...." Peer review by Verified User, Advisor in Other

"...Making the switch to Kindful has made it much easier for us to manage donor relations and also get better reporting by each campaign...." Peer review by Scott McFaddin, CPA, CIA