Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve ROI
-
Enhance customer relationships
-
Acquire customers
-
Scale best practices
-
Improve efficiency
-
Improve consistency
-
Enter new markets internationally or locally
-
Launch new products
-
Increase sales & revenue
-
Improve brand engagement
- See 7 more
-
Enhance customer relationships
-
Acquire customers
-
Improve efficiency
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve internal communications
-
Enter new markets internationally or locally
-
Improve consistency
-
Improve visibility
-
Launch new products
-
Shorten ramp up time
-
Improve stakeholder relations
-
Improve digital and social presence
-
Establish thought leadership
-
Increase customer life time value
- See 13 more
Top Channels
Channels Used
-
phone calls
-
social media
-
omnichannel
-
e-mail
-
video
-
chat
-
text SMS
-
offline
-
support groups
-
mobile
-
on premises
-
games
-
website
-
user generated content
-
blogs
-
events
-
trade shows
-
causes and charity
-
channel partners
-
mass media
-
promotions
-
print media
-
magazine
-
point of sale
-
mobile app
- See 22 more
-
phone calls
-
social media
-
omnichannel
-
e-mail
-
video
-
chat
-
text SMS
-
offline
-
support groups
-
mobile
-
on premises
-
games
-
website
-
user generated content
-
blogs
-
events
-
trade shows
-
causes and charity
-
channel partners
-
mass media
-
promotions
-
print media
-
magazine
-
point of sale
-
mobile app
- See 22 more
