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Broadly vs CrowdTangle: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. CrowdTangle is based on a specific set of business needs and context. The comparison uses 1548 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and CrowdTangle

Broadly, CrowdTangle, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

CrowdTangle focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Lead Management, etc.

"We saw a 32% increase in revenue from June 2019 to June 2020 and I directly attribute that growth to Broadly. " - Jay Levan

"We mainly use CrowdTangle to look at keywords related to claims we’re trying to debunk, AFP’s deputy head of social networks and fact-checking. " - Sophie Nicholson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Broadly is better than CrowdTangle for

Software Failure Risk

  • medium

logo CrowdTangle

Focus area

CrowdTangle is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Platform | CrowdTangle

Age

2014

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

36

43

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


social media management

scheduling post to social media

engaging on social media



content publishing




content management

content publishing



competitive intelligence




Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • mass media

  • video

  • user generated content

  • blogs

  • Instagram

  • Twitter

  • television

  • promotions

  • print media

  • e-mail

  • Facebook page

  • chat

  • Slack

  • newspaper

  • offline

  • point of sale

  • mobile

  • magazine

  • review sites

  • Amazon

  • See 20 more
  • social media

  • website

  • Facebook

  • mass media

  • video

  • user generated content

  • blogs

  • Instagram

  • Twitter

  • television

  • promotions

  • print media

  • e-mail

  • Facebook page

  • chat

  • Slack

  • newspaper

  • offline

  • point of sale

  • mobile

  • magazine

  • review sites

  • Amazon

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting