Overview: Business Hangouts and NTT Cloud UC (formerly Arkadin Anywhere) as Webinar and Conferencing Category solutions.
Business Hangouts and NTT Cloud UC offer distinct capabilities in the Webinar and Conferencing category. Business Hangouts excels in attendee engagement and large enterprise solutions, while NTT Cloud UC focuses on improving event ROI and offers robust collaboration features. Each product is designed to meet the operational needs of specific industries, with Business Hangouts favored by education and IT sectors, and NTT Cloud UC finding its niche in pharmaceuticals and health services. Vendor support channels further differentiate them, with 24/7 support being a common offering.
Business Hangouts and NTT Cloud UC (formerly Arkadin Anywhere): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Business Hangouts supports collaboration and attendee engagement, focusing on integrating into existing sales and management processes. read more →
NTT Cloud UC emphasizes collaboration and content management, offering tools for managing social presence and improving conference calls. read more →
Business Goals
Business Hangouts helps in improving internal communications and aims to attract more attendees with customizable branding. read more →
NTT Cloud UC targets improving efficiency and enhancing event ROI, aligning with increasing market share. read more →
Core Features
Business Hangouts offers seamless integration features with robust data handling abilities including import and export options. read more →
NTT Cloud UC provides analytics and security features essential for data import and export, supporting complex compliance needs. read more →
Vendor Support
Business Hangouts offers 24/7 support with multiple channels, including phone and chat, catering to large enterprises. read more →
NTT Cloud UC features strong 24/7 support with a primary focus through email and chat services. read more →
Segments and Industries
Predominantly used by large enterprises and the education sector, Business Hangouts suits industries needing robust communication tools. read more →
NTT Cloud UC serves small to mid-market segments, with a significant presence in pharmaceuticals and health services. read more →
Operational Alignment
Business Hangouts aligns with enterprises looking for comprehensive attendee engagement and integration with offline and video channels. read more →
NTT Cloud UC fits organizations needing efficient collaboration through phone calls and content sharing for mid-sized markets. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High