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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs Scratchpad

Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs Scratchpad comparison, Our AI algorithm looked at 4689 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and Scratchpad to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and Scratchpad

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as Scratchpad is focused towards Forecasting and Workflow Management .

Both BUSINESSNEXT '' formerly CRMNEXT '' and Scratchpad are CRM software, peers recommend BUSINESSNEXT '' formerly CRMNEXT '' for service management and campaign monitoring where as Scratchpad is more known for pipeline management and training & onboarding .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Fastest experience to update Salesforces

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

24

46

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign management

campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management


pipeline management


engaging and following up


engaging with scheduling & cadence


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


opportunity management




contract management


sales document management

contract management


account management




business development


conversion management



promotion management


discount management


sending & publishing communications


communication management

sending & publishing communications


customer case management


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting