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BUSINESSNEXT vs IXACT Contact: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT low Failure Risk for IXACT Contact low
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Comparison Summary

This comparison report of BUSINESSNEXT vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 4474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT and IXACT Contact

BUSINESSNEXT, IXACT Contact, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"We have been able to successfully bring all processes related to customer relationships including sales, service, campaigns and performance management across all physical and digital channels on a unified agile platform. " - Nguyen Huu Hung

"Our agents love IXACT Contact's intuitive interface, and automated keep in touch functionality. We're especially pleased with IXACT Contact's partnership approach - they've done everything possible to make this project a complete success. We can't r...ecommend IXACT Contact highly enough. The software is amazing, and the team behind it top-notch. " - Nadeem Muhammed

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than IXACT Contact for

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than BUSINESSNEXT for

Software Failure Risk

  • low

About

The #1 CRM For Banking And Insurance

Real Estate CRM & Marketing Automation System to win more business

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

54

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (16)

helpdesk management

Read Reviews (319)

Read Reviews (7)

social media management

Read Reviews (289)

Read Reviews (16)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (6)

social media analytics

Read Reviews (65)

Read Reviews (1)

collaboration

Read Reviews (183)

Read Reviews (1)

campaign management

Read Reviews (144)

Read Reviews (26)

campaign monitoring

Read Reviews (143)

Read Reviews (2)

campaign analytics

Read Reviews (127)

Read Reviews (20)

offer management

Read Reviews (143)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (79)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (9)

sending & publishing communications

Read Reviews (0)

Read Reviews (31)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (9)

communication management

Read Reviews (0)

Read Reviews (42)

sending & publishing communications

Read Reviews (0)

Read Reviews (31)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (9)

generation of new leads

Read Reviews (0)

Read Reviews (24)

engaging and following up

Read Reviews (0)

Read Reviews (20)

engagement management

Read Reviews (0)

Read Reviews (21)

engaging and following up

Read Reviews (0)

Read Reviews (20)

conversion management

Read Reviews (0)

Read Reviews (9)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (9)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (7)

contract management

Read Reviews (0)

Read Reviews (4)

pipeline management

Read Reviews (0)

Read Reviews (5)

social media marketing

Read Reviews (0)

Read Reviews (4)

lead qualification

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting