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BUSINESSNEXT vs Scratchpad: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT low Failure Risk for Scratchpad medium
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Comparison Summary

This comparison report of BUSINESSNEXT vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 4689 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT and Scratchpad

BUSINESSNEXT, Scratchpad, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"We have been able to successfully bring all processes related to customer relationships including sales, service, campaigns and performance management across all physical and digital channels on a unified agile platform. " - Nguyen Huu Hung

"PSA: If you're in sales, use Salesforce, and you AREN'T using Scratchpad, then you are a damn fool. I'm blown away at how much time it is saving our team, with updating opps, next steps, notes, etc. " - Mitch Miller

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than BUSINESSNEXT for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Fastest experience to update Salesforces

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

24

46

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (9)

helpdesk management

Read Reviews (319)

Read Reviews (9)

social media management

Read Reviews (289)

Read Reviews (1)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (0)

collaboration

Read Reviews (183)

Read Reviews (5)

campaign management

Read Reviews (144)

Read Reviews (0)

campaign monitoring

Read Reviews (143)

Read Reviews (0)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (6)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (3)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (46)

pipeline management

Read Reviews (0)

Read Reviews (41)

engaging and following up

Read Reviews (0)

Read Reviews (22)

engaging with scheduling & cadence

Read Reviews (0)

Read Reviews (2)

engagement management

Read Reviews (0)

Read Reviews (25)

engaging and following up

Read Reviews (0)

Read Reviews (22)

engaging with scheduling & cadence

Read Reviews (0)

Read Reviews (2)

training & onboarding

Read Reviews (0)

Read Reviews (23)

opportunity management

Read Reviews (0)

Read Reviews (9)

contract management

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

promotion management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

sending & publishing communications

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (0)

Read Reviews (2)

sending & publishing communications

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting