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Channels vs FastCall: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Channels vs. FastCall is based on a specific set of business needs and context. The comparison uses 714 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Channels and FastCall

Channels, FastCall, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

FastCall focuses on Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Collaboration with Video, Communication Management with Text SMS, etc.

"Sales teams change for the better when they are prospecting using Channels, The biggest improvement after the switch to Channels was the number of quality calls our sales reps could make. With data organized for them and automated process of making ...a call, we've doubled the number of enterprise accounts closed via sales calls. " - Blazej Szperlinski

"Our sales reps have doubled the amount of calls per week using Fastcall. " - Brendan Murray

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Channels

Focus area

Channels is better than FastCall for

Software Failure Risk

  • medium

logo FastCall

Focus area

Software Failure Risk

  • medium

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Age

2014

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

31

17

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


sales call management


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


social media management

social media analytics


workflow management


campaign management

campaign analytics




generation of new leads


lifetime value management


rating and review management


engagement management

engaging and following up


contact list management


sales document management


conversion management



Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more
  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • point of sale

  • video

  • mobile

  • See 3 more
  • phone calls

  • text SMS

  • offline

  • point of sale

  • video

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting