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ClearSlide Platform vs 3CLogic: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ClearSlide Platform vs. 3CLogic is based on a specific set of business needs and context. The comparison uses 6263 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ClearSlide Platform and 3CLogic

ClearSlide Platform, 3CLogic, Seismic, Highspot, etc., belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ClearSlide Platform covers Engagement Management with E-Mail, Collaboration with Offline, Communication Management with E-Mail, Content Management with E-Mail, etc.

3CLogic focuses on Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.

"A proposal takes a rep, on average, 15 to 30 minutes to build. So when they're able to go straight to a template and make a few small edits based on a seat location or a customer name, that can save them 90% of that time. " - Justin Petkus

"As an MSP looking for a replacement for our current Call Center application, we selected and implemented 3CLogic for a client engagement based on its ability to integrate with ServiceNow and queue calls, chat, and email in an integrated client. We h...ave been encouraged by the results. Implementation and management of IVRs is significantly less complicated than other products we have worked with, and the configuration of the softphone client is intuitive and straightforward. The ability to link calls to ServiceNow tickets and ticket history is invaluable for our technicians. The reporting is more flexible than other products we have worked with, although field mapping documentation was not as comprehensive as we would have hoped. Our specific needs regarding multi-level SLA and KPI thresholds were not met out of the box, but the 3CLogic staff were able to make this available to us. Also, while we would prefer more flexibility in access control to subsections of a queue structure, this can be mitigated by a slightly more complex queue structure. We are currently within 90 days of our implementation with this client, and the integration and ease of management have made 3CLogic an asset to our Call Center operation. " - Jessica Engman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ClearSlide Platform

Focus area

ClearSlide Platform is better than 3CLogic for

Software Failure Risk

  • medium

logo 3CLogic

Focus area

Software Failure Risk

  • medium

About

The Sales Engagement Platform that Closes Deals

3CLogic | Cloud Technology for Your Call Center Enterprise

Age

2009

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

86

23

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


searching for content

content publishing


sales document management

proposal & quote management

contract management


conference call management



sales call management

meeting management



social media management

social media analytics

scheduling post to social media


generation of new leads



helpdesk management


business development


campaign management

campaign analytics

campaign monitoring



competitive intelligence




customer feedback management

measuring customer satisfaction


training & onboarding


account management



sales review & feedback


workflow management


customer case management


contact list management


personalized marketing


rating and review management


conversion management


pipeline management


performance management



segmentation and targeting


knowledge management




follower management




talk track creation



touchpoint management


renewal management


channel management


lead qualification




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve stakeholder relations

  • Manage risk

  • Improve digital and social presence

  • Establish thought leadership

  • See 10 more
  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more
  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting