Guiding you to choose between Confirmit Horizons vs. Thematic: 2024

Comparison Summary

Confirmit Horizons: Confirmit-Horizons, the new frontier of experience and research technology, is offered by Forsta. Cutting-edge solutions in CX, VoC, VoE, Qual, Quant, and data visualization are delivered globally.

Thematic: Thematic's platform analyzes customer feedback to extract actionable insights. Businesses can use these insights to improve their products and services.

Confirmit Horizons and Thematic: Customer Satisfaction Data

Most deployed common Use Cases for Confirmit Horizons and Thematic

How can Confirmit Horizons and Thematic enhance your Market Research process?

Confirmit Horizons focuses on comprehensive market research, offering a platform for data collection, management, and analysis. Thematic specializes in text analytics for market research, providing tools to extract insights from unstructured data. Confirmit Horizons is a more comprehensive platform, while Thematic provides a focused solution for text analytics.

"...Its fast, easy, reliable and cost effective With Confirmit you can accomplish the complete Market Research Lifecycle from designing, sending survey invites, data collection and visualization...." Peer review by Shanker V., Information Technology and Services

"...Up to 2,000 pieces of feedback Up to 100,000 pieces of feedback Custom Continuous datasets (NPS, CSAT, reviews, tickets) 2 data sources Up to 5 data sources Unlimited Automated translation One-off datasets (surveys, research studies) Analysis & reporting Impact on metrics / key driver analysis ..." Plan and Pricing

How does Confirmit Horizons and Thematic facilitate Customer Feedback Management?

Confirmit Horizons and Thematic both collect customer feedback. Confirmit Horizons is a platform for creating and distributing surveys, while Thematic analyzes existing data from various sources, including surveys. Thematic uses AI to identify themes in customer feedback and quantify their impact on NPS scores. Confirmit Horizons is a more general-purpose platform that can be used for both internal and external surveys, but it may be more difficult to use for organizational surveys than Thematic. Confirmit Horizons provides a broader range of features than Thematic, but Thematic excels in thematic analysis and integration with different feedback sources.

"...By having a more efficient and robust way of collecting feedback, we've been able to measure our customer satisfaction more effectively...." Peer review by Rick Bedard, Director, Training Operations, FlightSafety International

"...Thematic saves me a great deal of time by automatically breaking up NPS comments into themes...." Peer review by Emma P., Operations manager, Computer Software

Why is Confirmit Horizons and Thematic the best choice for Engagement Management?

Confirmit Horizons and Thematic are both tools designed for creating and analyzing surveys. Confirmit Horizons focuses on providing a wide range of survey functionalities, including multimedia elements and advanced question types, to engage respondents and gather comprehensive insights. Thematic emphasizes data visualization and analysis, allowing users to create engaging dashboards and identify actionable insights from feedback. While Confirmit Horizons offers a comprehensive suite of tools for survey creation and analysis, Thematic excels in providing tools for data visualization and actionable insights.

"...Once we found Confirmit and made the decision to engage with them, all our immediate needs were met, and we knew we could grow as a true partnership, together in the industry...." Peer review by Jean Davis, SVP of Global Panels, NPD Group

"...Huge organizational impact Distributed ownership of insights: we now have an intimate understanding about consumers POV of engaging with the brand Facilitated data-driven decision making Massive time-saving ability Reduced barriers to analyzing NPS feedback across the organization ..." Case Study Art.com