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Cvent online survey vs Customerville: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cvent online survey vs. Customerville is based on a specific set of business needs and context. The comparison uses 1135 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cvent online survey and Customerville

Cvent online survey, Customerville, SurveySparrow NPS, Alida, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cvent online survey covers Engaging Conversational Surveys with E-Mail, Collecting Feedback with Promotions, Event Management with Mobile, Helpdesk Management, etc.

Customerville focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys, Social Media Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cvent online survey

Focus area

Cvent online survey is better than Customerville for

Software Failure Risk

  • low

logo Customerville

Focus area

Software Failure Risk

  • medium

About

Online Web Survey Software for your simple and complex survey needs

Customer experience tool to transform customer experience surveys into interactive experiences

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

14

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score



helpdesk management


training & onboarding



trade show marketing


workflow management


competitive intelligence




community building


sales document management


customer case management


social media management


Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 6 more
  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

Top Channels

Channels Used

  • e-mail

  • promotions

  • social media

  • e-mail

  • promotions

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting