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Ebsta vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Ebsta low Failure Risk for Dialpad Ai Voice medium
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Comparison Summary

This comparison report of Ebsta vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 3965 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ebsta and Dialpad Ai Voice

Ebsta, Dialpad Ai Voice, Salesforce Inbox, Yesware, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ebsta covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Contact List Management with E-Mail, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ebsta

Focus area

Ebsta is better than Dialpad Ai Voice for

Software Failure Risk

  • low

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than Ebsta for

Software Failure Risk

  • medium

About

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

AI business phone system to improve your workflows and customer experience

Age

2012

2011

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

57

49

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (186)

Read Reviews (17)

engaging and following up

Read Reviews (118)

Read Reviews (12)

engaging with scheduling & cadence

Read Reviews (46)

Read Reviews (0)

communication management

Read Reviews (120)

Read Reviews (56)

tracking & monitoring communications

Read Reviews (80)

Read Reviews (27)

sending & publishing communications

Read Reviews (35)

Read Reviews (23)

contact list management

Read Reviews (28)

Read Reviews (14)

creating contact list

Read Reviews (12)

Read Reviews (0)

tracking contacts

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (28)

Read Reviews (6)

forecasting

Read Reviews (20)

Read Reviews (0)

lead engagement

Read Reviews (19)

Read Reviews (1)

generation of new leads

Read Reviews (16)

Read Reviews (0)

sales document management

Read Reviews (12)

Read Reviews (2)

proposal & quote management

Read Reviews (10)

Read Reviews (1)

account management

Read Reviews (7)

Read Reviews (0)

knowledge management

Read Reviews (6)

Read Reviews (0)

trade show marketing

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (153)

meeting management

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (4)

Read Reviews (3)

content management

Read Reviews (3)

Read Reviews (1)

training & onboarding

Read Reviews (3)

Read Reviews (6)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (1)

pipeline management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (2)

social media analytics

Read Reviews (1)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (7)

customer feedback management

Read Reviews (1)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (4)

helpdesk management

Read Reviews (0)

Read Reviews (78)

conference call management

Read Reviews (0)

Read Reviews (27)

Scheduling & dispatching

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Improve brand engagement

  • See 7 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting