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Ekoma vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ekoma vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 772 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ekoma and SpotOn Loyalty

Ekoma, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ekoma covers Loyalty Management, Referral Management, Engagement Management with Offline, Social Media Management, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"I just started using the app but I'm impressed with how well it works! Also, the support is phenomenal.LOVE that you can create a custom reward... I'm using it to offer a $25 Amazon Gift Card since my products require clothing purchases. " - Frump Fighters

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ekoma

Focus area

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Ekoma for

Software Failure Risk

  • low

About

Ekoma | Customize rewards program to match the branding of user store without touching a line of code

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

29

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


referral management


engagement management

engaging and following up


social media management

social media analytics


campaign management



sales incentive management


billing and invoice management


rating and review management


redemption management


sending & publishing communications


communication management

sending & publishing communications


generation of new leads


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting