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Compare FieldEdge vs ServiceM8

Failure Risk Guidance Security Report ?

Failure Risk for FieldEdge low Failure Risk for ServiceM8 low
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Comparison Summary

For FieldEdge vs ServiceM8 comparison, Our AI algorithm looked at 3256 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FieldEdge and ServiceM8 to solve their respective business needs.

Pros and cons of FieldEdge and ServiceM8

FieldEdge is more suited to businesses that require Sales Document Management and Helpdesk Management with Phone Calls where as ServiceM8 is focused towards Sales Document Management and Helpdesk Management .

logo FieldEdge

Focus area

Software Failure Risk

  • low

logo ServiceM8

Focus area

ServiceM8 is better than FieldEdge for

Software Failure Risk

  • low

About

FieldEdge (formerly dESCO)

ServiceM8: Field Service Software

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

42

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (63)

Read Reviews (201)

contract management

Read Reviews (40)

Read Reviews (24)

proposal & quote management

Read Reviews (21)

Read Reviews (138)

digital signature

Read Reviews (1)

Read Reviews (40)

helpdesk management

Read Reviews (34)

Read Reviews (56)

contact list management

Read Reviews (25)

Read Reviews (39)

contacts history

Read Reviews (23)

Read Reviews (22)

training & onboarding

Read Reviews (18)

Read Reviews (9)

engagement management

Read Reviews (14)

Read Reviews (14)

engaging and following up

Read Reviews (14)

Read Reviews (14)

customer feedback management

Read Reviews (13)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (5)

communication management

Read Reviews (12)

Read Reviews (16)

sending & publishing communications

Read Reviews (6)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (3)

workflow management

Read Reviews (10)

Read Reviews (9)

knowledge management

Read Reviews (7)

Read Reviews (1)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (2)

Read Reviews (0)

track learning progress

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (0)

Read Reviews (10)

account management

Read Reviews (0)

Read Reviews (3)

payment management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting