Glance Guided CX vs. Stormboard: Comparing Best Collaboration and Productivity Solutions 2026

Overview: Glance Guided CX and Stormboard as Collaboration and Productivity Category solutions.

When comparing Glance Visual Engagement Platform and Stormboard, each offers unique capabilities and features tailored to different collaboration and productivity needs. Glance Visual Engagement Platform excels in enhancing customer relationships and engagement, with strong features in analytics and data privacy. Stormboard focuses on collaboration and workflow management, supporting efficiencies with tools for integration and compliance, appealing to larger enterprise clients.

Glance Guided CX: Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.

Stormboard: Stormboard is a data-first collaborative platform transforming unstructured interactions into data-rich workspaces. It creates structured, actionable data from both in-person and remote collaboration.

Deployed Market Segments: Glance Guided CX vs Stormboard

Share of peer evidence by company size for Glance Guided CX and Stormboard. Each product segments add up to 100%. Click any segment for supporting evidence.

Glance Guided CX 100%
Stormboard 100%
Glance Guided CX Stormboard
Key Capabilities Supported Glance Visual Engagement Platform supports engagement and collaboration, providing tools for engagement management, helpdesk management, and customer feedback management. → Stormboard supports collaboration and workflow management, enabling effective conference call management and facilitating SWOT and PEST analyses. →
Business Goals Glance Visual Engagement Platform focuses on enhancing customer relationships and improving ROI, aiming to increase customer lifetime value and acquire new customers. → Stormboard helps launch new products and improve digital presence, focusing on scaling best practices and increasing efficiency. →
Core Features Core features of Glance Visual Engagement Platform include custom reports, robust analytics, and strong security and privacy measures. → Stormboard offers custom reports, extensive integration capabilities, and essential training and onboarding features. →
Vendor Support Glance Visual Engagement Platform provides 24/7 support alongside phone, email, and chat support options. → Stormboard offers 24/7 support complemented by training and onboarding, with available chat support. →
Segments and Industries Glance Visual Engagement Platform is versatile for various industries without specific segment emphasis. → Stormboard caters to large enterprises, including sectors like education, IT services, and marketing. →
Operational Alignment Glance Visual Engagement Platform aligns with operational workflows through mobile and phone interactions, supporting diverse engagement channels. → Stormboard integrates well into enterprise operations via offline and on-premises channels, focusing on collaboration in an organizational context. →
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Applying your context and needs changes the comparison

Glance Guided CX and Stormboard: Best activities based on customer satisfaction

Most deployed common Activities for Glance Guided CX and Stormboard

What Are the key features of Glance Guided CX and Stormboard for Collaboration?
Glance Visual Engagement Platform and Stormboard both focus on collaboration. Glance provides visual engagement tools like screen sharing and cobrowsing for customer support, while Stormboard offers a virtual whiteboard for brainstorming and project planning. Glance is designed for enterprise-level security and compliance, while Stormboard is suited for a wider range of businesses. One limitation of Stormboard is that it can be challenging to bring external clients into the system for collaboration.
"...But Glance Mobile App Share brings collaboration and support to users of your Android and iOS mobile apps. ..." Glance Visual Engagement Platform
"...We collaborate a lot to make virtual meetings and from a distance, it helped us to keep the work team updated with the projects and to reduce expensive trips for the staff to move from where you are to the meeting site, experience an opportunity to see how interesting and remote rains of ideas arise...." Peer review by Karen R. D, Human Resources Recruiter, Financial Services

Glance Guided CX in Action: Unique Activities

How does Glance Guided CX facilitate Engagement Management?
Glance provides omnichannel visual engagement solutions for customer service and support. nThe platform supports various platforms including desktop apps, websites, and native mobile apps. nThe platform has proven to reduce call handling times, improve customer support resolution rates, and increase customer satisfaction.
"...They recorded a podcast about visual engagement in the contact center...." Glance Networks Inc
What solutions does Glance Guided CX provide for Customer Feedback Management?
Glance Visual Engagement Platform aids in customer feedback management. It facilitates improved customer satisfaction scores, higher customer support resolution rates, and shorter call handling times. The platform tracks customer interactions and their impact on key performance indicators, enabling businesses to analyze and measure the effectiveness of their customer engagement strategies.
"...MINDBODY lifted customer satisfaction & product adoption with Glance. ..." Glance Visual Engagement Platform
How does Glance Guided CX facilitate Helpdesk Management?
Glance integrates with existing contact center call routing technology, CRM, and ITSM systems, allowing agents to initiate sharing sessions with a single click. nThe platform automatically logs sharing sessions in the CRM, enabling analysis of Glance's impact on key performance indicators.nGlance's open API facilitates integration with existing systems and lowers call center staffing costs.
"...Glance s open API allows you to integrate Glance with your CRM, ITSM or call center system so agents can join a sharing session with the click of a button...." Glance *ALMOST* Provided Perfect Omnichannel Visual Engagement for Intuit
How does Glance Guided CX address your Contact List Management Challenges?
Glance seamlessly integrates with existing contact center call routing technology. nThe platform enables service agents to create positive customer experiences and capitalize on opportunities to upsell products and services. nGlance facilitates a smooth connection between users and agents through mobile devices or in-app VoIP calls.
"...Glance is designed to overlay the technology you ve already invested in: Integrated with your existing contact center call routing technology...." Glance's Technology

Stormboard in Action: Unique Activities

How can Stormboard enhance your Workflow Management process?
Stormboard streamlines workflow management by enabling users to map and visualize workflows online. The platform integrates with various applications, including Slack, Microsoft Teams, and Zapier, to enhance collaboration and efficiency. Stormboard facilitates agile workflow management through online meetings and the ability to share and discuss workflow diagrams.
"...Now with stormboard, I just book an online meeting, it is easy and fast to map out our workflow over stormboard and a call...." Peer review by Paul T., CEO, Computer Software
How can Stormboard optimize your Training & Onboarding Workflow?
Stormboard offers comprehensive training and onboarding capabilities. A dedicated online academy provides in-depth courses to help users maximize their account usage. The platform's intuitive design facilitates efficient onboarding of new users, even in virtual environments.
"...We are excited to announce the launch of Stormboard Academy, a series of in-depth online courses that we have created to help you quickly onboard your team, make the most of your account, and ensure that you become a Stormboard pro! ..." Stormboard

IT and Other Capabilities

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Business Setting

Glance Guided CX Stormboard
Peer score 4.0 4.3
Peer insights 843 758
Top industries
Education 17.0%
Information Technology And Services 15.0%
Marketing And Advertising 10.0%
SMB and Mid-Market 0.0% 80.0%
Enterprise 0.0% 20.0%

News

Latest Glance Guided CX news

Glance launches first visual AI-to-human escalation for Salesforce

Glance introduced a new feature for Salesforce that enhances AI-to-human escalations by providing visual context through cobrowsing. This integration allows human agents to view customer screens in real-time, improving resolution speed and customer experience. The feature maintains enterprise security standards, ensuring customer data protection during interactions.

31/08/2026 - source