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Influence vs SentiSum Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Influence vs. SentiSum Platform is based on a specific set of business needs and context. The comparison uses 1259 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Influence and SentiSum Platform

Influence, and SentiSum Platform belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Influence covers Helpdesk Management, Conversion Management with Social Media, Social Media Marketing with Social Media, White Labeling, etc.

SentiSum Platform focuses on Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.

"Constant updates, wonderful customer support. Started by doing the free trial, but I didn't even have to complete the free trial, I was sold on it pretty quick and became a paying customer, this software has a great future. Give it a try, you have q...uestions or need new features ask them, they are very responsive. " - Theresa Mason

"In less than 5 minutes, we are now able to understand the drivers of our advocacy from over 100k reviews " - Catherine Onions

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Influence

Focus area

Software Failure Risk

  • medium

logo SentiSum Platform

Focus area

SentiSum Platform is better than Influence for

Software Failure Risk

  • medium

About

Sales enablement tool to increase conversion rate by using social proof

Customer enablement software to deep dive customer friction

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

19

20

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


conversion management


social media marketing


communication management

sending & publishing communications


content management

content publishing



motivation management


engagement management

engaging and following up


training & onboarding


measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


rating and review management


contact list management


social media analytics


social media management

social media analytics


lifetime value management


contract management


sales document management

contract management



customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • See 2 more
  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • chat

  • e-mail

  • social media

  • phone calls

  • point of sale

  • offline

  • review sites

  • Amazon

  • user generated content

  • blogs

  • omnichannel

  • See 8 more
  • chat

  • e-mail

  • social media

  • phone calls

  • point of sale

  • offline

  • review sites

  • Amazon

  • user generated content

  • blogs

  • omnichannel

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting