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Compare Kickserv vs ServiceM8

Failure Risk Guidance Security Report ?

Failure Risk for Kickserv medium Failure Risk for ServiceM8 low
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Comparison Summary

For Kickserv vs ServiceM8 comparison, Our AI algorithm looked at 3601 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Kickserv and ServiceM8 to solve their respective business needs.

Pros and cons of Kickserv and ServiceM8

Kickserv is more suited to businesses that require Sales Document Management with Mobile and Contact List Management with E-Mail where as ServiceM8 is focused towards Sales Document Management and Helpdesk Management .

logo Kickserv

Focus area

Software Failure Risk

  • medium

logo ServiceM8

Focus area

ServiceM8 is better than Kickserv for

Software Failure Risk

  • low

About

Kickserv | #1 Rated Field Service Management Software

ServiceM8: Field Service Software

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

42

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (55)

Read Reviews (201)

digital signature

Read Reviews (23)

Read Reviews (40)

proposal & quote management

Read Reviews (22)

Read Reviews (138)

contract management

Read Reviews (9)

Read Reviews (24)

workflow management

Read Reviews (23)

Read Reviews (9)

contact list management

Read Reviews (22)

Read Reviews (39)

contacts history

Read Reviews (3)

Read Reviews (22)

helpdesk management

Read Reviews (21)

Read Reviews (56)

engagement management

Read Reviews (20)

Read Reviews (14)

engaging and following up

Read Reviews (20)

Read Reviews (14)

billing and invoice management

Read Reviews (14)

Read Reviews (2)

relationship management

Read Reviews (13)

Read Reviews (0)

communication management

Read Reviews (13)

Read Reviews (16)

sending & publishing communications

Read Reviews (11)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (3)

generation of new leads

Read Reviews (10)

Read Reviews (0)

campaign management

Read Reviews (6)

Read Reviews (10)

competitive intelligence

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (5)

Read Reviews (1)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

calendar management

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (1)

identify target customers

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

payment management

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (6)

training & onboarding

Read Reviews (1)

Read Reviews (9)

account management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting