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Kixie Integrated Voice vs Riva: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kixie Integrated Voice vs. Riva is based on a specific set of business needs and context. The comparison uses 3993 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kixie Integrated Voice and Riva

Kixie Integrated Voice, Riva, Truly Voice Platform, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kixie Integrated Voice covers Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Text SMS, Engagement Management with Phone Calls, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kixie Integrated Voice

Focus area

Kixie Integrated Voice is better than Riva for

Software Failure Risk

  • low

logo Riva

Focus area

Software Failure Risk

  • low

About

Sales engagement platform that boosts sales team performance

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Age

2013

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

45

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


sales call management



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


helpdesk management


generation of new leads


training & onboarding



contact list management




follower management






conference call management


customer feedback management

measuring customer satisfaction



sales document management

contract management


business development


social media analytics


social media management

social media analytics


knowledge management


international marketing


calendar management


lifetime value management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more
  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting