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LeadSquared Sales CRM vs Channels: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LeadSquared Sales CRM vs. Channels is based on a specific set of business needs and context. The comparison uses 4740 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LeadSquared Sales CRM and Channels

LeadSquared Sales CRM, Channels, Groove, Reply Sales Automation, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LeadSquared Sales CRM covers Engagement Management, Lead Management with E-Mail, Campaign Management with E-Mail, Capturing Leads with Website, etc.

Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

"LeadSquared helps us manage our lending partnerships with banks & NBFCs, and our internal processes across the lending lifecycle (sales, credit, verification & operations) to disburse loans 30% faster than before. Our DSAs are 55% more efficient tha...n before, and all their work is trackable. " - Anuj Sachdev

"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LeadSquared Sales CRM

Focus area

LeadSquared Sales CRM is better than Channels for

Software Failure Risk

  • low

logo Channels

Focus area

Channels is better than LeadSquared Sales CRM for

Software Failure Risk

  • medium

About

Sales CRM Software that transform sales across all channels

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Age

2012

2014

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

94

31

Total Goals
(we found evidences for)

14

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



campaign management

campaign analytics

campaign monitoring




helpdesk management


generation of new leads





workflow management


communication management

sending & publishing communications

tracking & monitoring communications



social media management

social media analytics


training & onboarding



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic



conversion management






relationship management


contact list management


loyalty management

identify target customers


products & pricelist management


business development



content management



segmentation and targeting



follower management


pipeline management


calendar management


personalized marketing



account management


distribution management


touchpoint management


social media marketing




database marketing


rating and review management


lifetime value management


sales call management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Enter new markets internationally or locally

  • Reduce bounce

  • Grow market share

  • Improve digital and social presence

  • Improve visibility

  • Improve consistency

  • Scale best practices

  • Increase customer life time value

  • See 11 more
  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more
  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting