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Lightning Dialer vs ClickPoint Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lightning Dialer vs. ClickPoint Software is based on a specific set of business needs and context. The comparison uses 1764 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lightning Dialer and ClickPoint Software

Lightning Dialer, and ClickPoint Software belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lightning Dialer covers Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.

ClickPoint Software focuses on Lead Management, Helpdesk Management with Phone Calls, Lead Scoring with Phone Calls, Engagement Management, etc.

"We want to offer our products and solutions through the channels that customers want. Increasingly customers are looking at digital channels, both for doing research and procurement, but also to get solutions to their smaller concerns and in some ca...ses, even large problems. " - Tarak Mehta President

"It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called ...quickly and it has just saved us a ton of time and money. Being able to hire less people and make them more productive has been a huge help to our call center. " - Tony Balluff

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lightning Dialer

Focus area

Software Failure Risk

  • medium

logo ClickPoint Software

Focus area

ClickPoint Software is better than Lightning Dialer for

Software Failure Risk

  • low

About

Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

55

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction


contact list management



loyalty management

identify target customers


training & onboarding


sales document management

contract management

proposal & quote management




account management



customer case management


workflow management


conversion management


generation of new leads




campaign monitoring


campaign management

campaign monitoring




performance management



distribution management





conference call management





lead qualification


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Increase sales & revenue

  • See 4 more
  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more
  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting