Comparison Summary

Livezilla Customer Support: LiveZilla is a Customer Support Software that provides live chats, real-time visitor monitoring, and a ticket system integrating emails and social media messages. It enhances customer service efficiency and helps turn visitors into customers.

Comm100 Live Chat: Comm100 Live Chat, an AI-powered app, offers every feature at a lower price. It is trusted by over 15,000 customers in 15 countries.

logo Livezilla Customer Support

Focus area

Livezilla Customer Support is better than Comm100 Live Chat for

Software Failure Risk

  • low

logo Comm100 Live Chat

Focus area

Software Failure Risk

  • low

Livezilla Customer Support and Comm100 Live Chat: Customer Satisfaction Data

Most deployed common Use Cases for Livezilla Customer Support and Comm100 Live Chat

What Are the key features of Livezilla Customer Support and Comm100 Live Chat for Helpdesk Management?

Livezilla and Comm100 both offer help desk features. Livezilla emphasizes real-time chat with features for visitor monitoring and integrating social media messages into its ticket system. Comm100 focuses on delivering customer service solutions across multiple channels, including integration with various software programs and advanced chat routing. Comm100 appears to prioritize cost reduction and staff optimization, while Livezilla's user comments highlight its ease of use and integration.
"...LiveZilla s key features include ticket/issue tracking, multiple language support, a help desk, chat transcripts and data validation...." Peer review
"...We are working on expanding into using Comm100 for 100% of our helpdesk experience and so far things have been going great. ...." Peer review by Coreyna B., CTO, Real Estate

Why is Livezilla Customer Support and Comm100 Live Chat the best choice for Communication Management?

How can Livezilla Customer Support and Comm100 Live Chat optimize your Engagement Management Workflow?

Livezilla Customer Support in Action: Unique Use Cases

What solutions does Livezilla Customer Support provide for Contact List Management?

Why is Livezilla Customer Support the best choice for Sales Document Management?

Comm100 Live Chat in Action: Unique Use Cases

What benefits does Comm100 Live Chat offer for Collaboration?

About

LiveZilla Live Chat, Live Support, Ticket System and Customer ...

Comm100 Live Chat Software: Enable Real-Time Omnichannel ...

Age

2009

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting