Comparison Summary

Livezilla Customer Support: LiveZilla is a Customer Support Software that provides live chats, real-time visitor monitoring, and a ticket system integrating emails and social media messages. It enhances customer service efficiency and helps turn visitors into customers.

Customerly: Customerly provides AI-driven customer service solutions to acquire, support, and satisfy SaaS customers. It is recognized as one of the top live chat software globally.

logo Livezilla Customer Support

Focus area

Livezilla Customer Support is better than Customerly for

Software Failure Risk

  • low

logo Customerly

Focus area

Customerly is better than Livezilla Customer Support for

Software Failure Risk

  • low

Livezilla Customer Support and Customerly: Customer Satisfaction Data

Most deployed common Use Cases for Livezilla Customer Support and Customerly

How does Livezilla Customer Support and Customerly address your Helpdesk Management Challenges?

Livezilla and Customerly are both helpdesk management tools that offer live chat features. Livezilla offers a more comprehensive suite of features, including a ticket system that integrates with social media platforms like Facebook and Twitter. Customerly focuses on providing a powerful, integrated help center that allows customers to find answers to their questions themselves. Customerly's help center can be accessed through its live chat service.
"...I recommend LiveZilla to anyone who has a business and a website and needs something to help with technical support...." Peer review by Harold H, Sales Manager
"...If you only need a help desk ticketing system, Customerly may be more than you need...." Peer review by Chuck A, Owner

What Are the key features of Livezilla Customer Support and Customerly for Contact List Management?

What makes Livezilla Customer Support and Customerly ideal for Engagement Management?

Livezilla Customer Support in Action: Unique Use Cases

What benefits does Livezilla Customer Support offer for Communication Management?

How can Livezilla Customer Support enhance your Sales Document Management process?

Customerly in Action: Unique Use Cases

What benefits does Customerly offer for Customer Feedback Management?

What makes Customerly ideal for Training & Onboarding?

About

LiveZilla Live Chat, Live Support, Ticket System and Customer ...

customerly.io - Live Chat Software with Knowledgebase and Marketing ...

Age

2009

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting