Comparison Summary

Livezilla Customer Support: LiveZilla is a Customer Support Software that provides live chats, real-time visitor monitoring, and a ticket system integrating emails and social media messages. It enhances customer service efficiency and helps turn visitors into customers.

Tawk.to: Tawkto provides 100% free live chat software for websites. Visitors can be monitored and engaged via a customizable page.

logo Livezilla Customer Support

Focus area

Livezilla Customer Support is better than Tawk.to for

Software Failure Risk

  • low

logo Tawk.to

Focus area

Tawk.to is better than Livezilla Customer Support for

Software Failure Risk

  • low

Livezilla Customer Support and Tawk.to: Customer Satisfaction Data

Most deployed common Use Cases for Livezilla Customer Support and Tawk.to

How efficiently Does Livezilla Customer Support and Tawk.to manage your Engagement Management?

Livezilla and Tawk.to both focus on improving customer engagement. Livezilla emphasizes real-time interaction and provides tools to track customer issues, while Tawk.to offers features like automated triggers and sentiment tracking for more personalized engagement. Both platforms offer dashboards for managing conversations and tracking customer interactions. However, Livezilla's commenters emphasize its ease of use, while Tawk.to's commenters note limitations in the free version's features.
"...I find it very easy to interact with customers through LiveZilla...." Peer review by Makayla F, Senior Developer
"...Tawk.to is a cloud-hosted messaging and live chat platform built to assist companies of all sizes engage with customers through their website or a mobile app...." Peer review from Featured Customers

How can Livezilla Customer Support and Tawk.to optimize your Communication Management Workflow?

How does Livezilla Customer Support and Tawk.to address your Contact List Management Challenges?

Livezilla Customer Support in Action: Unique Use Cases

How does Livezilla Customer Support address your Helpdesk Management Challenges?

How can Livezilla Customer Support optimize your Sales Document Management Workflow?

Tawk.to in Action: Unique Use Cases

What benefits does Tawk.to offer for Generation Of New Leads?

About

LiveZilla Live Chat, Live Support, Ticket System and Customer ...

Monitor and chat with the visitors on your website, mobile app or from..

Age

2009

Financials

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting