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LoyaltyXpert vs Ekoma: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyXpert vs. Ekoma is based on a specific set of business needs and context. The comparison uses 749 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyXpert and Ekoma

LoyaltyXpert, Ekoma, RepeatRewards, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyXpert covers Loyalty Management, Engagement Management with Mobile, Lead Tracking, Lead Engagement, etc.

Ekoma focuses on Loyalty Management, Referral Management, Engagement Management with Offline, Social Media Management, etc.

"The team of LoyaltyXpert has a deep, working knowledge of how business decisions are made within IT Networking. The research and experience are extremely valuable to any business that is seeking to improve the method behind making customer decisions.... I would recommend LoyaltyXpert to any business that is seeking valuable insight and consulting to help them get more value from their customer decisions. " - Digisol Systems Ltd

"Fantastic app for customer loyalty, we've trailed numerous others which are more expensive and old fashioned in the look and feel. This one from Ekoma integrates perfectly into our Shopify store. The support in fast and queries are dealt with in an ...efficient, friendly manner " - The Sign Shed

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyXpert

Focus area

Software Failure Risk

  • medium

logo Ekoma

Focus area

Software Failure Risk

  • medium

About

Loyalty management platform that connect and engage the business users on one platform

Ekoma | Customize rewards program to match the branding of user store without touching a line of code

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

11

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

create transaction based loyalty


engagement management

engaging and following up




communication management

tracking & monitoring communications



campaign management


sales incentive management


lifetime value management


relationship management


generation of new leads


products & pricelist management


advocacy management


referral management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Launch new products

  • Build brand awareness

  • See 5 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • offline

  • point of sale

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting