cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Neon CRM vs Firepoint: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Neon CRM medium Failure Risk for Firepoint medium
Know More

Comparison Summary

This comparison report of Neon CRM vs. Firepoint is based on a specific set of business needs and context. The comparison uses 853 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and Firepoint

Neon CRM, Firepoint, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

Firepoint focuses on Conversion Management with Website, Sales Call Management with Phone Calls, Generation Of New Leads, Engagement Management with Chat, etc.

"Neon CRM saves so much time! It’s easy to track information and see what is happening in our school. We used it for tracking donor registration for an event, and it was much less manual work. " - Naomi Shapiro

"Firepoint has revolutionized my business. Having been on two other top systems and CRM’s, I immediately saw the value in what the Firepoint team created. What I love most is that this system was created by real estate professionals, not just web dev...elopers who thought they knew the needs of agents. Every serious agent or team owner needs to be on this system. " - Bruce Hill

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Firepoint

Focus area

Software Failure Risk

  • medium

About

Nonprofit software solution that helps organizations do more

Firepoint: Best Real Estate CRM by Agents

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

31

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction

membership management

Read Reviews (17)

Read Reviews (0)

event management

Read Reviews (16)

Read Reviews (0)

engagement management

Read Reviews (10)

Read Reviews (12)

engaging and following up

Read Reviews (10)

Read Reviews (12)

collaboration

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (8)

Read Reviews (1)

sending & publishing communications

Read Reviews (2)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (1)

social media analytics

Read Reviews (4)

Read Reviews (0)

monitoring social media

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (3)

contact list management

Read Reviews (2)

Read Reviews (1)

creating contact list

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (3)

generation of new leads

Read Reviews (1)

Read Reviews (13)

conversion management

Read Reviews (0)

Read Reviews (12)

sales call management

Read Reviews (0)

Read Reviews (12)

competitive intelligence

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting