cuspera logo CUSPERA

Neon CRM vs IXACT Contact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Neon CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1525 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and IXACT Contact

Neon CRM, IXACT Contact, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"The experience for new members is much better with our Neon Website. It is so easy to become a member or renew membership online using a credit card. " - Tracy Gallagher

"Our agents love IXACT Contact's intuitive interface, and automated keep in touch functionality. We're especially pleased with IXACT Contact's partnership approach - they've done everything possible to make this project a complete success. We can't r...ecommend IXACT Contact highly enough. The software is amazing, and the team behind it top-notch. " - Nadeem Muhammed

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than Neon CRM for

Software Failure Risk

  • low

About

Nonprofit software solution that helps organizations do more

Real Estate CRM & Marketing Automation System to win more business

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

54

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


membership management



engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

monitoring social media


training & onboarding



relationship management


contact list management

creating contact list


knowledge management


campaign management

campaign monitoring

campaign analytics


sales document management

contract management



generation of new leads





calendar management


conversion management


content publishing


searching for content


content management

content publishing

searching for content



pipeline management


social media marketing



lead qualification





Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting