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Neon CRM vs Scratchpad: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Neon CRM vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 1740 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and Scratchpad

Neon CRM, Scratchpad, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"The experience for new members is much better with our Neon Website. It is so easy to become a member or renew membership online using a credit card. " - Tracy Gallagher

"Scratchpad is a huge time saver. Great product and your team should be rewriting Salesforce's UI/UX! Great tool. " - Tom Strachan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Neon CRM for

Software Failure Risk

  • medium

About

Nonprofit software solution that helps organizations do more

Fastest experience to update Salesforces

Age

2004

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

30

46

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


membership management



engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

monitoring social media


training & onboarding



relationship management


contact list management

creating contact list


knowledge management


sales document management

contract management




workflow management


pipeline management


opportunity management




account management




segmentation and targeting


business development


conversion management



promotion management


discount management


customer case management


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting