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Neon CRM vs Shape Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Neon CRM vs. Shape Software is based on a specific set of business needs and context. The comparison uses 1084 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and Shape Software

Neon CRM, Shape Software, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

Shape Software focuses on Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

"Events lists, membership, mailing lists…it was all tracked in spreadsheets. We bumped up against the max number of Excel columns. We needed something to deal with all these spreadsheets. " - Jim Parsons

"Easy to use software that was intuitive from the get-go. A far cheaper system than standard platforms out there without any compromises on features. " - Taylor G

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Shape Software

Focus area

Shape Software is better than Neon CRM for

Software Failure Risk

  • low

About

Nonprofit software solution that helps organizations do more

CRM that connects team, applications, and clients in one centralized hub.

Age

2004

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

44

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


membership management



engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

monitoring social media


training & onboarding



relationship management


contact list management

creating contact list


knowledge management


campaign management

campaign monitoring


sales document management

contract management

proposal & quote management



generation of new leads





workflow management



competitive intelligence



sales call management


billing and invoice management


advocacy management


conversion management



lead qualification


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more
  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting