Neon CRM vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Neon CRM medium Failure Risk for TRACK CRM medium

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Comparison Summary

This comparison report of Neon CRM vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 966 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and TRACK CRM

Neon CRM, TRACK CRM, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"Events lists, membership, mailing lists…it was all tracked in spreadsheets. We bumped up against the max number of Excel columns. We needed something to deal with all these spreadsheets. " - Jim Parsons

"The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. " - Sage Hospitality

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Neon CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

TRACK CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Nonprofit software solution that helps organizations do more

Enterprise solution that connects all guest data points in one central location

Age

2004

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

membership management

event management

engagement management

Read Reviews (10)

Read Reviews (20)

engaging and following up

collaboration

communication management

Read Reviews (8)

Read Reviews (18)

sending & publishing communications

Read Reviews (2)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (16)

helpdesk management

Read Reviews (6)

Read Reviews (12)

training & onboarding

lead tracking

relationship management

Read Reviews (2)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (1)

creating contact list

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

campaign management

campaign monitoring

campaign analytics

sales document management

Read Reviews (1)

Read Reviews (2)

proposal & quote management

lead management

generation of new leads

call recording

call scoring

sales call management

call recording

call scoring

advertisement

lead engagement

capturing leads

coaching

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Scale best practices
Acquire customers
Improve internal communications
Enhance customer relationships
See 1 more

Increase sales & revenue
Acquire customers
Scale best practices
Improve efficiency
Improve ROI
Improve internal communications
Build brand awareness
See 4 more

Top Channels

Channels Used

phone calls
e-mail
chat
out of home
brochure
website
See 3 more

phone calls
e-mail
chat
out of home
brochure
website
See 3 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Neon CRM vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Neon CRM vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 966 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and TRACK CRM

Neon CRM, TRACK CRM, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Neon CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

TRACK CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Neon CRM

Get a personalised risk report for TRACK CRM

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.