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Ombud vs Smartsheet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ombud vs. Smartsheet is based on a specific set of business needs and context. The comparison uses 15044 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ombud and Smartsheet

Ombud, RFP360, NiftyQuoter, etc., belong to a category of solutions that help Proposal Management, whereas Smartsheet, Egnyte, TeamViewer, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ombud covers Collaboration, Sales Document Management, Content Management, Workflow Management, etc.

Smartsheet focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

"We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. " - Jim Tompkins

"With Smartsheet, we can see the real-time status of our budgets, which means we can track closer to our +/-1% variance goal and avoid over-/under-spend. We’re landing much closer to our budget target than we could before using Smartsheet. " - Jody Robertson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ombud

Focus area

Software Failure Risk

  • low

logo Smartsheet

Focus area

Smartsheet is better than Ombud for

Software Failure Risk

  • medium

About

Ombud | Enable better decisions

The dynamic workspace that moves the business forward

Financials

SEED

SERIES F

Business Need

Total Processes
(we found evidences for)

26

96

Total Goals
(we found evidences for)

5

15

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management



workflow management


engagement management

engaging and following up


knowledge management




generation of new leads


social media management

engaging on social media


account management




contact list management


training & onboarding


helpdesk management


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


products & pricelist management




conference call management


calendar management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


meeting management



sales call management

meeting management


business development


performance management





competitive intelligence


sales review & feedback


create learning path


courses & assessment

create learning path




billing and invoice management


rating and review management


trade show marketing


lead qualification: technographic


lead qualification

lead qualification: technographic



international marketing




promotion management


pipeline management


follower management


relationship management


license management




discount management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Establish thought leadership

  • See 2 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting