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Open Loyalty vs iGainSpark Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Open Loyalty vs. iGainSpark Platform is based on a specific set of business needs and context. The comparison uses 241 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Open Loyalty and iGainSpark Platform

Open Loyalty, and iGainSpark Platform belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Open Loyalty covers Loyalty Management, Sales Incentive Management, Campaign Management, Market Research, etc.

iGainSpark Platform focuses on Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

"We recommend Open Loyalty as a good technological base for building custom and complex loyalty applications. Providing reliable technical support and great expertise in the development process, Open Loyalty's Team is a trustworthy technology partner... for the project. " - Vo Thi Hai Yen

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Open Loyalty

Focus area

Software Failure Risk

  • medium

logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

About

Loyalty program software for building loyalty solutions for any eCommerce business.

Loyalty Platform that enables Business to identify and engage with it’s customers

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

11

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


sales incentive management


campaign management



engagement management

engaging and following up


measuring net promoter score


customer feedback management

measuring net promoter score


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • See 2 more
  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

Top Channels

Channels Used

  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more
  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

No Data

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medium

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Business Setting