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OpenBack vs pro-Forms: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenBack vs. pro-Forms is based on a specific set of business needs and context. The comparison uses 910 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenBack and pro-Forms

OpenBack, pro-Forms, Upland Localytics, Airship, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenBack covers Engagement Management with Mobile, Communication Management with E-Mail, Campaign Management, Funnel Analysis, etc.

pro-Forms focuses on Communication Management with E-Mail, Customer Feedback Management, Sales Document Management with Offline, Helpdesk Management, etc.

"OpenBack has truly transformed our retention strategy. Their smart notifications allow us to quickly analyze and optimize every campaign with ease. " - Matthew Hofacker

"Being able to issue jobs to our engineers' tablets directly using Sage 50 data and to raise invoices the same day is simply fantastic " - Pendle Forklift Services Ltd

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenBack

Focus area

OpenBack is better than pro-Forms for

Software Failure Risk

  • low

logo pro-Forms

Focus area

Software Failure Risk

  • low

About

Mobile Engagement Platform to balance the engagement with user experience

Software to build online forms to deliver the best possible levels of customer service

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

26

21

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications


campaign management

campaign analytics




social media management

engaging on social media

scheduling post to social media


helpdesk management


customer feedback management

measuring customer satisfaction



sales document management


competitive intelligence


lead qualification: behavioural


lead qualification

lead qualification: behavioural


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • See 5 more
  • Enhance customer relationships

  • Improve efficiency

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • Twitter

  • LinkedIn

  • mass media

  • radio

  • mobile app

  • See 9 more
  • social media

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • Twitter

  • LinkedIn

  • mass media

  • radio

  • mobile app

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting