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OpenBack vs ProntoForms: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for OpenBack low Failure Risk for ProntoForms low
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Comparison Summary

This comparison report of OpenBack vs. ProntoForms is based on a specific set of business needs and context. The comparison uses 9748 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenBack and ProntoForms

OpenBack, ProntoForms, Upland Localytics, Airship, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenBack covers Engagement Management with Mobile, Communication Management with E-Mail, Campaign Management, Funnel Analysis, etc.

ProntoForms focuses on Helpdesk Management with Mobile, Workflow Management with Mobile, Sales Document Management, Collaboration, etc.

"OpenBack has truly transformed our retention strategy. Their smart notifications allow us to quickly analyze and optimize every campaign with ease. " - Matthew Hofacker

"Although we've implemented our project, we now have these other business units that are now saying, This business unit has these flashy new tools. When are we getting those? " - Brian Collins

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenBack

Focus area

OpenBack is better than ProntoForms for

Software Failure Risk

  • low

logo ProntoForms

Focus area

ProntoForms is better than OpenBack for

Software Failure Risk

  • low

About

Mobile Engagement Platform to balance the engagement with user experience

Mobile Forms & Mobile Data Collection Apps for Field Service

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

26

68

Total Goals
(we found evidences for)

8

15

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (84)

Read Reviews (30)

engaging and following up

Read Reviews (65)

Read Reviews (24)

communication management

Read Reviews (21)

Read Reviews (65)

sending & publishing communications

Read Reviews (4)

Read Reviews (64)

campaign management

Read Reviews (10)

Read Reviews (1)

campaign analytics

Read Reviews (7)

Read Reviews (0)

playbook creation

Read Reviews (7)

Read Reviews (0)

funnel analysis

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (82)

engaging on social media

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (531)

rating and review management

Read Reviews (1)

Read Reviews (25)

account management

Read Reviews (1)

Read Reviews (7)

training & onboarding

Read Reviews (1)

Read Reviews (41)

generation of new leads

Read Reviews (0)

Read Reviews (11)

customer feedback management

Read Reviews (0)

Read Reviews (66)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (55)

workflow management

Read Reviews (0)

Read Reviews (342)

contract management

Read Reviews (0)

Read Reviews (22)

proposal & quote management

Read Reviews (0)

Read Reviews (21)

sales document management

Read Reviews (0)

Read Reviews (158)

contract management

Read Reviews (0)

Read Reviews (22)

proposal & quote management

Read Reviews (0)

Read Reviews (21)

customer case management

Read Reviews (0)

Read Reviews (42)

competitive intelligence

Read Reviews (0)

Read Reviews (21)

content sharing

Read Reviews (0)

Read Reviews (5)

content management

Read Reviews (0)

Read Reviews (17)

content sharing

Read Reviews (0)

Read Reviews (5)

contact list management

Read Reviews (0)

Read Reviews (17)

products & pricelist management

Read Reviews (0)

Read Reviews (13)

knowledge management

Read Reviews (0)

Read Reviews (5)

sales call management

Read Reviews (0)

Read Reviews (3)

relationship management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • See 5 more

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • Improve internal communications

  • Build brand awareness

  • Establish thought leadership

  • Manage risk

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more

  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting