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Outreach vs Salesforce Inbox: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Outreach vs. Salesforce Inbox is based on a specific set of business needs and context. The comparison uses 15806 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Outreach and Salesforce Inbox

Outreach, Salesforce Inbox, Salesloft, Mailshake, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Outreach covers Engagement Management with E-Mail, Communication Management with E-Mail, Lead Engagement with E-Mail, Sales Call Management with Phone Calls, etc.

Salesforce Inbox focuses on Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

"Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. " - Lars Nilssen

"I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. " - Clara Perez

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Outreach

Focus area

Outreach is better than Salesforce Inbox for

Software Failure Risk

  • medium

logo Salesforce Inbox

Focus area

Software Failure Risk

  • low

About

Outreach | Sales Engagement Platform, Sales Automation Software

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Age

2013

1999

Financials

SERIES E

IPO

Business Need

Total Processes
(we found evidences for)

125

56

Total Goals
(we found evidences for)

17

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

sending & publishing communications

tracking & monitoring communications



sales call management

call transcription

objection handling


workflow management


training & onboarding



generation of new leads



contact list management

creating contact list


helpdesk management


business development


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



account management



campaign management

campaign monitoring

campaign analytics



content management

content publishing

searching for content



lead qualification

lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic



talk track creation



conversion management


pipeline management




sales review & feedback


sales document management

contract management

proposal & quote management



promotion management


discount management



follower management


performance management



loyalty management

identify target customers



customer feedback management

measuring customer satisfaction


outbound marketing


relationship management


sales quota management



opportunity management


segmentation and targeting


revenue cycle management


competitive intelligence


products & pricelist management


trade show marketing


touchpoint management


conference call management


knowledge management



payment management






social media marketing


personalized marketing



lifetime value management





rating and review management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Enter new markets internationally or locally

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve visibility

  • Improve stakeholder relations

  • Improve digital and social presence

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more
  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting