Comparison Summary

Pure Chat: Pure Chat is a live chat software for small to mid-sized teams offering unlimited chats. It is the preferred solution for businesses seeking efficient customer communication.

Chatra: Chatra is a multichannel support platform designed for businesses of all sizes. It enhances customer assistance through live chat, chatbots, email, and social messaging.

logo Pure Chat

Focus area

Software Failure Risk

  • low

logo Chatra

Focus area

Chatra is better than Pure Chat for

Software Failure Risk

  • low

Pure Chat and Chatra: Customer Satisfaction Data

Most deployed common Use Cases for Pure Chat and Chatra

How efficiently Does Pure Chat and Chatra manage your Engagement Management?

Pure Chat and Chatra both allow for easy customer engagement on websites. Pure Chat allows for proactive engagement, enabling businesses to initiate conversations with potential customers, while Chatra focuses on increasing customer engagement through a simple and user-friendly interface. However, both tools have limitations; Pure Chat lacks features for live interaction, while Chatra requires manual export of chat contacts for follow-up purposes.
"...We where interacting with our customers through the Live chat facility provided by Purechat...." Peer review by User
"...We can only send all or non, and sometimes we have to follow up a conversation..." Peer review by Mats H., CO, Retail

What Are the key features of Pure Chat and Chatra for Helpdesk Management?

What benefits does Pure Chat and Chatra offer for Communication Management?

How can Pure Chat and Chatra enhance your Contact List Management process?


Pure Chat in Action: Unique Use Cases

How can Pure Chat enhance your Generation Of New Leads process?


Chatra in Action: Unique Use Cases

What solutions does Chatra provide for Customer Feedback Management?

About

Pure Chat: 100% Free Live Chat Software for Businesses

Chatra | Chatra live chat software

Age

2012

Financials

SEED

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting