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QuestionPro Survey vs SurveyCTO: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. SurveyCTO is based on a specific set of business needs and context. The comparison uses 5636 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and SurveyCTO

QuestionPro Survey, SurveyCTO, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

SurveyCTO focuses on Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than SurveyCTO for

Software Failure Risk

  • low

logo SurveyCTO

Focus area

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Mobile data collection platform to collect secure, high quality data—even offline.

Age

2002

2012

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

33

42

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


sales call management


workflow management


helpdesk management



training & onboarding



sales document management


generation of new leads




content publishing


content management

content publishing


knowledge management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • video

  • user generated content

  • social media

  • on premises

  • e-mail

  • mobile app

  • chat

  • Whatsapp

  • blogs

  • See 9 more
  • phone calls

  • mobile

  • offline

  • video

  • user generated content

  • social media

  • on premises

  • e-mail

  • mobile app

  • chat

  • Whatsapp

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting