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Riva vs FastCall: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Riva vs. FastCall is based on a specific set of business needs and context. The comparison uses 1150 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Riva and FastCall

Riva, FastCall, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

FastCall focuses on Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Collaboration with Video, Communication Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Riva

Focus area

Riva is better than FastCall for

Software Failure Risk

  • low

logo FastCall

Focus area

FastCall is better than Riva for

Software Failure Risk

  • medium

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

45

17

Total Goals
(we found evidences for)

10

2

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management




sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • point of sale

  • video

  • mobile

  • See 3 more
  • phone calls

  • text SMS

  • offline

  • point of sale

  • video

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting