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Salesforce Engage vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Engage medium Failure Risk for Dialpad Ai Voice medium
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Comparison Summary

This comparison report of Salesforce Engage vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 2742 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Engage and Dialpad Ai Voice

Salesforce Engage, Dialpad Ai Voice, Ebsta, MailTrack, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. " - Jitendra Kumar

"Dialpad's partner support has really made it easy to work with them. As our customers turn to Softchoice to provide the leading Cloud technologies, Dialpad has quickly emerged as one of our Strategic Partners in the SaaS and Communications space. " - Eric Broekhof

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than Salesforce Engage for

Software Failure Risk

  • medium

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

AI business phone system to improve your workflows and customer experience

Age

1999

2011

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

52

49

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (64)

Read Reviews (17)

engaging and following up

Read Reviews (57)

Read Reviews (12)

communication management

Read Reviews (16)

Read Reviews (56)

sending & publishing communications

Read Reviews (8)

Read Reviews (23)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (27)

sales document management

Read Reviews (11)

Read Reviews (2)

proposal & quote management

Read Reviews (8)

Read Reviews (1)

contract management

Read Reviews (2)

Read Reviews (1)

forecasting

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (9)

Read Reviews (14)

social media management

Read Reviews (7)

Read Reviews (2)

social media analytics

Read Reviews (7)

Read Reviews (2)

campaign management

Read Reviews (7)

Read Reviews (1)

campaign analytics

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (6)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

pipeline management

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (6)

generation of new leads

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (4)

content management

Read Reviews (2)

Read Reviews (1)

training & onboarding

Read Reviews (1)

Read Reviews (6)

lead qualification

Read Reviews (0)

Read Reviews (7)

call transcription

Read Reviews (0)

Read Reviews (43)

sales call management

Read Reviews (0)

Read Reviews (153)

call transcription

Read Reviews (0)

Read Reviews (43)

helpdesk management

Read Reviews (0)

Read Reviews (78)

conference call management

Read Reviews (0)

Read Reviews (27)

Scheduling & dispatching

Read Reviews (0)

Read Reviews (6)

business development

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting