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Compare Salesforce Field Service vs Loc8

Comparison Summary

For Salesforce Field Service vs Loc8 comparison, Our AI algorithm looked at 1651 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Field Service and Loc8 to solve their respective business needs.

Pros and cons of Salesforce Field Service and Loc8

Salesforce Field Service is more suited to businesses that require Sales Document Management and Helpdesk Management with Phone Calls where as Loc8 is focused towards Sales Document Management and Helpdesk Management with Mobile .

logo Salesforce Field Service

Focus area

Software Failure Risk

  • medium

logo Loc8

Focus area

Software Failure Risk

  • low

About

Field Service Software and Onsite Job Management by Service Cloud

Field service management software for small business

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

38

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


helpdesk management



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


workflow management


knowledge management


products & pricelist management


sales call management

meeting management


campaign management


competitive intelligence


distribution management


communication management


training & onboarding


social media management

social media analytics



generation of new leads




contact list management


community building


billing and invoice management


searching for content



content management

searching for content


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more
  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting