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Salesforce Inbox vs Insidesales Playbooks: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Inbox vs. Insidesales Playbooks is based on a specific set of business needs and context. The comparison uses 1420 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Inbox and Insidesales Playbooks

Salesforce Inbox, Insidesales Playbooks, MailTrack, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Inbox covers Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

Insidesales Playbooks focuses on Engagement Management, Playbook Creation, Communication Management with E-Mail, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Inbox

Focus area

Salesforce Inbox is better than Insidesales Playbooks for

Software Failure Risk

  • low

logo Insidesales Playbooks

Focus area

Insidesales Playbooks is better than Salesforce Inbox for

Software Failure Risk

  • medium

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

A Sales Engagement Platform that increases efficiency and arms the team with powerful insights to increase revenue for the business.

Age

1999

2004

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

56

44

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


contact list management

creating contact list



products & pricelist management


generation of new leads


sales document management

contract management


workflow management



social media management


customer feedback management

measuring customer satisfaction



social media marketing




business development



conversion management


account management


content management


campaign management



rating and review management


pipeline management


relationship management



training & onboarding


loyalty management





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Establish thought leadership

  • Improve efficiency

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting