Comparison Summary

Salesforce Inbox: Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.

Lightning Dialer: Lightning-dialer in Sales Cloud by Salesforce enables smarter selling with AI CRM. Reps can connect with prospects across all channels.

logo Salesforce Inbox

Focus area

Salesforce Inbox is better than Lightning Dialer for

Software Failure Risk

  • low

logo Lightning Dialer

Focus area

Software Failure Risk

  • medium

Salesforce Inbox and Lightning Dialer: Customer Satisfaction Data

Salesforce Inbox in Action: Unique Use Cases

How does Salesforce Inbox facilitate Advertisement?

How does Salesforce Inbox facilitate Communication Management?

Lightning Dialer in Action: Unique Use Cases

Why is Lightning Dialer the best choice for Engagement Management?

How can Lightning Dialer optimize your Helpdesk Management Workflow?

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.

Age

1999

1999

Financials

IPO

IPO

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting