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Salesforce Inbox vs Truly Voice Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Inbox vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 2015 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Inbox and Truly Voice Platform

Salesforce Inbox, Truly Voice Platform, MailTrack, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Inbox covers Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

"The biggest room in the world is room for improvement. " - Toya Gatewood

"Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. " - Zoey Gold

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Inbox

Focus area

Salesforce Inbox is better than Truly Voice Platform for

Software Failure Risk

  • low

logo Truly Voice Platform

Focus area

Truly Voice Platform is better than Salesforce Inbox for

Software Failure Risk

  • low

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

56

45

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales call management

meeting management


contact list management

creating contact list



products & pricelist management


generation of new leads


sales document management

contract management


workflow management



social media management


customer feedback management

measuring customer satisfaction



social media marketing




business development



conversion management


account management


content management


campaign management



rating and review management


pipeline management


relationship management


helpdesk management


competitive intelligence


training & onboarding


conference call management


revenue cycle management



follower management


sales review & feedback


promotion management


discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more
  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting