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Salesforce Sales Cloud Einstein vs ClickPoint Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. ClickPoint Software is based on a specific set of business needs and context. The comparison uses 1682 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and ClickPoint Software

Salesforce Sales Cloud Einstein, and ClickPoint Software belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

ClickPoint Software focuses on Lead Management, Helpdesk Management with Phone Calls, Lead Scoring with Phone Calls, Engagement Management, etc.

"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi

"This is the best lead management software on market. It is easy to use while also being sophisticated enough to handle complex requirements. ClickPoint Software is VERY customer focused. They are quick to respond, will bend over backwards and they f...ollow-up to make sure you are completely satisfied with their support. " - Stephen Schramke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo ClickPoint Software

Focus area

ClickPoint Software is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

55

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management

contract management

proposal & quote management


helpdesk management


workflow management



training & onboarding



lead qualification




sales call management





performance management


customer case management




distribution management




conference call management




motivation management


account management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more
  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting