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Salesforce Sales Cloud Einstein vs ConnectAndSell Lightning: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. ConnectAndSell Lightning is based on a specific set of business needs and context. The comparison uses 484 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and ConnectAndSell Lightning

Salesforce Sales Cloud Einstein, and ConnectAndSell Lightning belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

ConnectAndSell Lightning focuses on Telemarketing with Phone Calls, Generation Of New Leads with Phone Calls, Coaching, Conversion Management, etc.

"Einstein has transformed how we do business. Our sales reps have insights at their fingertips and we have seen a 20% increase in win rate. " - Sara Natali

"I would need 18 sales reps to do the work of 3 using ConnectAndSell. " - Talia Brott

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo ConnectAndSell Lightning

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales Acceleration solution with outbound prospecting, qualifying marketing leads and channel market development

Age

1999

2007

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

26

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management


helpdesk management


lead qualification





Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • trade shows

  • display advertisement

  • mass media

  • television

  • See 4 more
  • phone calls

  • video

  • offline

  • trade shows

  • display advertisement

  • mass media

  • television

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting