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Salesforce Sales Cloud Einstein vs Frontspin sales communication: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Frontspin sales communication medium
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Frontspin sales communication is based on a specific set of business needs and context. The comparison uses 849 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Frontspin sales communication

Salesforce Sales Cloud Einstein, and Frontspin sales communication belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Frontspin sales communication focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Engagement Management with E-Mail, Playbook Creation with Phone Calls, etc.

"Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. " - Samantha Philip

"Our call volume went from 50 calls a day to 85 and our talk time doubled. Today, our outbound sales are now 50% of our business. Before FrontSpin, it was 25%. " - Leo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Frontspin sales communication

Focus area

Frontspin sales communication is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals

Age

1999

2014

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

38

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (28)

engaging and following up

Read Reviews (16)

Read Reviews (16)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (48)

sending & publishing communications

Read Reviews (4)

Read Reviews (39)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (7)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (2)

social media management

Read Reviews (3)

Read Reviews (2)

products & pricelist management

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (2)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (2)

content management

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (4)

conversion management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (2)

contract management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (1)

Read Reviews (8)

sales call management

Read Reviews (0)

Read Reviews (44)

talk track creation

Read Reviews (0)

Read Reviews (2)

talk track creation

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Shorten ramp up time

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • social media

  • mass media

  • See 2 more

  • phone calls

  • e-mail

  • website

  • social media

  • mass media

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting