cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Salesforce Sales Cloud Einstein vs GMass: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for GMass medium
Know More

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. GMass is based on a specific set of business needs and context. The comparison uses 4902 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and GMass

Salesforce Sales Cloud Einstein, and GMass belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"Ticketmaster is the gateway to amazing experiences that create memories. And Salesforce helps us deliver the right event to the right fan at the right moment. " - Kat Frederick

"It is incredibly easy to link to Google Sheets to send customized emails. The reports generated for a campaign contain very useful information that would be difficult to track without this amazing tool! " - C.Mike Lewis

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo GMass

Focus area

GMass is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

60

Total Goals
(we found evidences for)

9

15

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (347)

engaging and following up

Read Reviews (16)

Read Reviews (347)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (713)

sending & publishing communications

Read Reviews (4)

Read Reviews (586)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (123)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (4)

Read Reviews (1)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (9)

social media management

Read Reviews (3)

Read Reviews (15)

engaging on social media

Read Reviews (1)

Read Reviews (3)

products & pricelist management

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (34)

creating contact list

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (2)

Read Reviews (2)

business development

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (5)

campaign management

Read Reviews (2)

Read Reviews (133)

conversion management

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (10)

proposal & quote management

Read Reviews (1)

Read Reviews (7)

helpdesk management

Read Reviews (1)

Read Reviews (3)

workflow management

Read Reviews (1)

Read Reviews (5)

lead qualification

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (3)

personalized marketing

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

influencer marketing

Read Reviews (0)

Read Reviews (2)

outbound marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting