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Salesforce Sales Cloud Einstein vs Kixie Integrated Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Kixie Integrated Voice low
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Kixie Integrated Voice is based on a specific set of business needs and context. The comparison uses 3385 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Kixie Integrated Voice

Salesforce Sales Cloud Einstein, and Kixie Integrated Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Kixie Integrated Voice focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Text SMS, Engagement Management with Phone Calls, etc.

"We are using Salesforce's Work.com solutions as a springboard for a healthier community, supporting student mental health and well-being, reviewing and reworking social issues around diversity and inclusion, and preparing our university to handle an...y number of different future scenarios. " - DR. ELI CAPILUOTO

"The Voicemail drop ability is a commonly praised feature in these reviews for good reason. In a small-medium sized team, this feature pays for the dialer itself over the course of the year. Call Center Admins and Managers should be familiar with the... amount of calls that an agent can make in a day, and that around 50% of all outbound activity results in a voicemail when cold-calling. Voicemail Drop gets you that time spent leaving voicemails back. " - John M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Kixie Integrated Voice

Focus area

Kixie Integrated Voice is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement platform that boosts sales team performance

Age

1999

2013

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

47

40

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (46)

engaging and following up

Read Reviews (16)

Read Reviews (29)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (135)

sending & publishing communications

Read Reviews (4)

Read Reviews (89)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (44)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (22)

social media management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (10)

rating and review management

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (37)

workflow management

Read Reviews (1)

Read Reviews (41)

training & onboarding

Read Reviews (1)

Read Reviews (14)

sales call management

Read Reviews (0)

Read Reviews (451)

follower management

Read Reviews (0)

Read Reviews (6)

conference call management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • text SMS

  • e-mail

  • chat

  • Slack

  • mobile

  • website

  • games

  • user generated content

  • blogs

  • events

  • trade shows

  • See 11 more

  • phone calls

  • offline

  • point of sale

  • text SMS

  • e-mail

  • chat

  • Slack

  • mobile

  • website

  • games

  • user generated content

  • blogs

  • events

  • trade shows

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting